Alibaba Enterprise Mailbox · 2025
Alibaba Enterprise Mailbox Unlimited storage · Financial-grade security
Feature-rich and secure, for startups through multinationals. AI-powered, DingTalk-integrated, global delivery, and private deployment.
Product advantages
A leading email provider with intelligence, collaboration, security and globalization, chosen by millions of organizations.
Rich features
Deeply integrated with large AI models: smart composition, smart replies, summaries, multilingual translation and AI-enhanced risk mail detection.
AI-powered
Smart mail classification, summaries, scheduling suggestions and auto-draft replies; semantic search with context understanding.
Security
MFA, TLS/SSL and S/MIME encryption, AI anti-spam and antivirus; Level 3 classified protection, cryptographic evaluation and ISO 27001.
DingTalk collaboration
Unified org directory, one-click email from chat, real-time sync of meetings, tasks, docs and calendars.
Customization
Custom domain mailbox, login page, email signature, themes and welcome message for a consistent brand.
Global delivery
Backed by 20+ Alibaba Cloud regions, overseas relays and regional acceleration, with 7×24 ticket support.
Multi-platform
Windows, macOS, iOS and Android, with offline access, mail export, multi-account management and PST mounting.
Edition comparison
Choose as needed, from startups to groups and domestic scenarios.
Standard
Preferred by fast-growing companies; buy as needed and scale flexibly.
- Mailbox capacity: Unlimited
- Large attachment relay: 10 GB
- Enterprise drive: 20 GB
- Personal drive: 5 GB
- Folders: up to 800
- AI compose/reply: not supported
Flexible purchase by users and term
Standard and AI Premium support 2 years + 1 free and 3 years + 2 free; Domestic is 1 year (no free years). Prices below start at 5 users, billed annually.
Financial-grade security and compliance
Alibaba Mail builds on Alibaba Cloud security capabilities to deliver end-to-end protection across data, transport, service and compliance.
- High-strength encryption at rest; the Domestic edition supports national crypto algorithms
- TLS/SSL transport encryption with S/MIME end-to-end encryption
- Multi-replica production and archive data on highly available OSS
- DDoS protection, WAF and host security defenses
Level 3
Classified protection 2.0
27001
ISO information security
27018
ISO cloud privacy
1M+
Businesses served
Customer stories
Alibaba Mail serves customers across regions and countries, making collaboration easier.
InsuranceChina United Insurance
Domestic upgrade of office email
Completed the IT application innovation upgrade of its office email system, achieving self-controlled domestic key technologies and regulator recognition.
ManufacturingWeiqiao Textile
Independent authorization by department
Uses the Alibaba Mail directory to grant independent authorization per business unit, balancing flexibility and information security.
LogisticsBest Logistics
Unified collaboration with DingTalk
Deeply integrated with DingTalk to unify directory, calendar, meetings and storage, improving collaboration and reducing operations cost.
Real estateGreentown Real Estate
Stable across complex scenarios
Rich APIs meet needs such as mail archiving, anti-spam, log auditing and multi-device login.
Home appliancesRobam Appliances
End-to-end data protection
End-to-end encryption, anti-spam and anti-phishing, with centralized account, permission and audit management.
Get Alibaba Enterprise Mailbox today
Flexible purchase by users and term, with Standard, AI Premium (Foreign Trade) and Domestic editions.